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About JeffBet

This page sets out who we are, how we run JeffBet and what you can expect from us as a player in the United Kingdom.

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Who we are

JeffBet is an online casino for players in the United Kingdom. You register once, and the same balance, limits and history follow you across desktop and mobile.

Our lobby is built from the catalogues of established game studios rather than games we make ourselves. It covers:

  • Slots, from simple three-reel games to video slots with bonus rounds and free spins
  • Live tables hosted by real dealers and streamed in real time, including roulette, blackjack and baccarat
  • Jackpots, where a shared prize pool builds until a player wins it
  • Table, card and instant-win games in software form

Titles come and go as studios add and retire games, so the lobby in your account is always the accurate list of what you can play today.

What we stand for

Three commitments shape how we run the site.

  • Fair play. Game outcomes come from random number generators supplied and tested by the studio behind each title. We do not alter results, and each game's rules and return-to-player figure sit in its own help screen.
  • Fast payouts. Once your account is verified we process withdrawal requests promptly, using the methods and timeframes set out in the cashier.
  • Safer gambling. We hold a gaming licence, verify every account and give you tools to set your own pace.

18+ only

You must be 18 or over to hold an account with us. We check age and identity, and we close any account opened by someone underage.

How we look after players

Account verification

Before your first withdrawal, and sometimes earlier, we ask for documents confirming your identity, your address and your ownership of the payment method you use. You can upload them in your account; our team will check them and tell you the outcome. These checks protect your balance and keep underage players out.

Secure payments

Deposits and withdrawals run over encrypted connections, and payment details are handled by the providers shown in the cashier. Withdrawals go back to the method you deposited with wherever that provider allows it.

Support at any hour

Use the live chat on the site for a quick answer, or e-mail support@casino-jeffbet.co.uk when you need to attach documents or explain something at length. Our team is available around the clock and answers messages in the order they arrive.

Staying in control of your play

Gambling should stay affordable and enjoyable. From your account you can:

  • set deposit limits per day, week or month, within the limits shown in your account
  • take a time-out to pause play for a short period
  • self-exclude for a longer fixed period, which also switches off marketing
  • look at your deposit, wager and withdrawal history whenever you want

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop blocks you from licensed online gambling sites in Great Britain in a single step, and our support team can point you towards any of these if you ask.