Cookies Policy

A cookie is a small text file that a website asks your browser to store on your computer, tablet or phone. When you return, your browser sends that file back to us, so the site can recognise the device, remember what you have already done and keep your session running as you move from page to page.

We also use technologies that work in a similar way, including pixels, tags, software kits inside our mobile apps and local storage in your browser. Where this policy says cookies, it covers all of them.

We set cookies for four broad reasons:

• Security and continuity - keeping you signed in and your session protected as you move between the lobby, the cashier and your account pages.
• Preferences - remembering choices such as your language, your display settings and whether you have already closed a notice.
• Measurement - understanding in aggregate how the site is used, so we can fix slow pages and steps where players get stuck.
• Advertising - measuring our own campaigns and, where you have agreed to it, showing our messages to you on other sites.

Strictly necessary cookies are set because the site cannot be provided without them. Everything else is set only if you agree, and you can change your mind at any time using the cookie notice described below. We do not use cookies to collect more than we need, and no cookie on its own decides anything about your account with us.

The cookies on our site fall into four groups. The group a cookie belongs to depends on what it is for, not on who supplies it.

Strictly necessary cookies

These keep the site working and your account safe. They support signing in, holding your session open, spreading traffic across our servers, keeping a deposit or withdrawal in step as you work through the cashier, and spotting attempts to use an account that is not the holder's. They also support the identity and age checks that come with holding a gaming licence. Because the service cannot run without them, they are set when you arrive and cannot be switched off in the cookie notice.

Performance and analytics cookies

These tell us how the site behaves in practice: which pages are opened, how long they take to load, where error messages appear and at which point a registration or payment is abandoned. We look at this information in grouped form rather than player by player, and we use it to decide what to repair or simplify next. If you do not consent to these cookies, the site still works in full.

Functionality cookies

These remember the choices you make so you do not have to repeat them. Examples include your language and display preferences, the filters you last used in the game lobby, and keeping a live chat conversation attached to you if the page reloads while an agent is helping you.

Marketing cookies

These help us measure which of our campaigns brought you to the site, limit how often the same message is shown to you and, with your consent, let advertising partners present our messages elsewhere. We do not direct gambling advertising to anyone under 18, and we exclude players who have asked us to stop, including anyone who has self-excluded with us or registered with GamStop.

You have two ways to control cookies: our cookie notice, which covers this site, and your browser settings, which cover everything you visit.

In our cookie notice

The notice appears the first time you open the site on a device. You can accept all optional cookies, decline them, or open the detailed panel and choose group by group.

1. Open the cookie settings link shown in the footer of any page.
2. Turn each optional group on or off; strictly necessary cookies stay on and are marked as such.
3. Save your choice. It applies to that browser on that device.
4. Come back to the same settings whenever you want to change it - there is no limit on how often you can switch.

If you clear your browser storage, change device or use private browsing, your saved choice disappears and the notice will ask you again.

In your browser

Every current browser lets you see the cookies stored for a site, delete them, block cookies from other sites and clear everything when you close the window. The controls sit in the privacy or site-settings area of the browser menu, and the help pages built into your browser explain the exact steps for the version you are running. Mobile devices have similar settings for app tracking in the operating system.

Declining the optional groups has no effect on your ability to register, deposit, play or withdraw. Blocking cookies altogether is different, because the strictly necessary ones carry your session.

• You may not be able to sign in, or you may be signed out as soon as you open another page.
• Cashier steps can fail part-way through, so a deposit or withdrawal may not complete.
• Preferences such as language or lobby filters will reset on every visit.
• Safer gambling tools and account notices may not display correctly, which is one more reason we treat these cookies as essential.

We update this policy when the cookies we use change, when we add a new measurement or advertising tool, or when guidance for licensed operators changes. The current version is always the one published here, and material changes are flagged in the cookie notice so you can look over your choices.

If you have a question about a particular cookie, want help finding the settings, or wish to make a request about the personal data behind a cookie, write to us at support@casino-jeffbet.co.uk or use the live chat on the site. Please tell us which browser and device you are using, as that helps us answer accurately.

Our site is for adults aged 18 and over. Alongside your cookie settings, your account holds the tools for keeping play under control: deposit limits, reality checks, time-outs and self-exclusion, all shown in your account. Free, confidential support is available from GambleAware, GamCare and the National Gambling Helpline, and GamStop can block you from all licensed gambling sites in Great Britain.